Frequently Asked Questions
Everything you need to know about your order and our premium apparel.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing your tracking number so you can follow your package's journey.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my BDS Suspension garments?
To maintain the longevity of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.